Churchfields Surgery
BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 719 reviewsReviews
quick response to my online request and seen on the day
Ear suction service is absolutely excellent. Appointments always arrive in a timely manner. Always seen on time or before appointment Time. The doctor is very kind and competent. NHS at its best. Thank you
Because that was my experience
I received a call back from an online submission
The call lasted 4 minutes which involved me providing my name and date of birth and my medical concerns
I have no idea who I spoke to or their medical role the female literally just said you need to try antidepressants I’ll send them to the clinic try them for a month if you don’t get on with them stop
When I want to collect them from the pharmacy I didn’t even know which one the call was so short there was accidentally prescribed 2 months of tablets which cost over £20.
Since then I made a decision not to take the medication as I am not depressed never have been and had many chats through the Balance app with Dr Newton
As a general observation it would seem that appointments with a Nurse Practitioner is relatively straightforward, but actually seeing a GP is more complicated I.e. the requirement for a telephone consultation and then if required,a "face to face" appointment is then arranged. Fortunately, I have not had to request many appointments in the last few years, but I am confused as to why the system pre Covid cannot be re-established. The concern is that people who need to seek advice from a GP may not bother due to the process involved and this may have consequences for their health.
Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Churchfields Surgery: http://iwgc.net/eb6rk