Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 719 reviews

Reviews

Recommend
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9th May 2024


quick response to my online request and seen on the day

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th May 2024


Ear suction service is absolutely excellent. Appointments always arrive in a timely manner. Always seen on time or before appointment Time. The doctor is very kind and competent. NHS at its best. Thank you

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th May 2024


Because that was my experience

Suggested improvements
All good

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Involvement
Cleanliness
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6th May 2024


I received a call back from an online submission The call lasted 4 minutes which involved me providing my name and date of birth and my medical concerns I have no idea who I spoke to or their medical role the female literally just said you need to try antidepressants I’ll send them to the clinic try them for a month if you don’t get on with them stop When I want to collect them from the pharmacy I didn’t even know which one the call was so short there was accidentally prescribed 2 months of tablets which cost over £20. Since then I made a decision not to take the medication as I am not depressed never have been and had many chats through the Balance app with Dr Newton

Suggested improvements
I feel a telephone conversation to discuss issues around menapause symptoms should not be discussed over a phone call. Symptoms are complex and sometimes difficult and emotive to talk about I would like a face to face consultation to discuss in detail the problems I am currently experiencing I also have a prolactin issues I would have liked to discuss but felt my appointment was too rushed.

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5th May 2024


As a general observation it would seem that appointments with a Nurse Practitioner is relatively straightforward, but actually seeing a GP is more complicated I.e. the requirement for a telephone consultation and then if required,a "face to face" appointment is then arranged. Fortunately, I have not had to request many appointments in the last few years, but I am confused as to why the system pre Covid cannot be re-established. The concern is that people who need to seek advice from a GP may not bother due to the process involved and this may have consequences for their health.

Suggested improvements
Nothing.

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk